What is a process audit — and why does it come before any software?

Nick van der Falk — AI expert for mid-sized companies
· AI expert for mid-sized companies
6 min read · Updated August 2026
Consultant and staff member walking through a workflow at a workstation
Consultant and staff member walking through a workflow at a workstation
On this page
  1. 01What actually happens
  2. 02What you receive
  3. 03Why it is not optional
  4. 04How much of your team's time it takes

It sounds like consulting theatre. It is the opposite: two to three weeks of concrete work that ends with a document you can act on — or take to somebody else.

01

What actually happens

We sit with the people who do the work — not only with management — and walk through their day. Which task, how often, how long, from which system to which system, what goes wrong, what the workaround is.

Almost every audit surfaces two or three processes nobody at management level knew existed, usually held together by one person and a spreadsheet.

More on this: How to automate a business process — a practical 7-step guide

02

What you receive

  • A documented map of each recurring workflow, its systems and hand-offs.
  • An automation inventory: what can be automated now, later, or never — with the hours attached.
  • A target architecture: what the system would look like and how it connects to what you have.
  • A costed, staged proposal for the first build, with the expected effect per stage.

The output belongs to you. If you never build with us, you still have the map — and it is useful for any provider.

More on this: How to start with AI in your company — the first 90 days

03

Why it is not optional

Software built on assumptions about your process is software you will rebuild. The audit converts assumptions into documented facts before anybody spends money on engineering.

It is also the only honest basis for a price. Anyone quoting a full system after a first call is either padding heavily or planning to renegotiate later.

04

How much of your team's time it takes

Typically a few hours per role across two to three weeks: one workshop, a follow-up conversation, and a review of the written map to correct what we misunderstood.

That review round matters. A process map the team has corrected is a document everybody trusts; one written only by outsiders is not.

In short

  1. It records how work is really done, not how the manual says it is done.
  2. Output: process map, automation inventory, costed architecture proposal.
  3. It is fixed price and self-contained. No obligation to build anything.
  4. Every serious automation decision needs this input, whoever supplies it.
01What you get

How could AI employees be used in your firm or your business?

Send us a short description of your operation. We tell you which workflows an audit would measure, and what you get out of it in hours and euros.

After 30 minutes you have

  • A clear yes or no

    Whether your task is suited to an AI employee at all.

  • A real number

    What it roughly costs — and what you realistically save.

  • The first step

    Concrete and doable. Even if it happens without us.

02Who you will speak to
Nick van der Falk — AI expert for mid-sized companies

AI expert for mid-sized companies

„I can help you move the repetitive work in your company over to AI employees.”
03Your next step

Tell us the task that eats the most time

You do not need to know the technology behind it. Just write, in your own words, what costs you the most time.

What happens next

  1. 1

    We review your task

    We check whether an AI employee is worth it for this at all.

  2. 2

    We write back to you

    Usually within one business day — short and without obligation.

  3. 3

    30 minutes of clarity

    What works, what does not, and what your first step would be.

We reply personally, usually within one business day. No sales pressure, no newsletter. Your data goes to no one else.

04Why now

What happens if you do not switch to AI

Your competitors are switching already.

The majority of companies plan to introduce AI in 2026.

That means up to 30% more margin.

Because AI employees take over the recurring tasks.

Costs drop significantly.

AI works around the clock, needs no holidays and no payroll overhead.

More money is left for marketing.

Saved costs flow into advertising — and bring in more customers.

Customers move to the competition.

More ad budget pulls customers away — and leaves less market for you.

Whoever does not adapt is pushed out of the market.

Over the next two to three years AI becomes the standard for mid-sized companies — not an option.

This is not scaremongering — it is already happening in the first industries. And most companies do not fail because they lack the will, but because they do not know how to walk this path. That is exactly what we show you — and implement for you if you want. We create clarity and we deliver.

05Act now

Do not put your decision off until tomorrow

One conversation, 30 minutes, free. Afterwards you know which task in your company suits an AI employee — and what the first step is.

Nick van der Falk
Nick van der FalkAI expert for mid-sized companies
Request your free 30-minute call

No obligation. No lock-in contracts, no sales pressure. Prefer to write? Go to the form

Nick van der Falk — AI expert for mid-sized companies

Frequently asked

What does a process audit cost?

It is quoted as a fixed price before it starts, based on the number of processes and locations involved. Nothing about it is open-ended.

Can we do it ourselves?

You can, and some companies do it well. The common failure is documenting the official process rather than the real one, because insiders stop seeing their own workarounds.

Do we have to build with you afterwards?

No. It is a self-contained engagement with a deliverable you own.

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