About us

We built this for ourselves first.

DND Systems is a small senior team from Germany, Poland and North Macedonia, based in Larnaca, Cyprus. Together we carry more than 20 years of experience in operations, software engineering and AI implementation — and we run our own company exactly the way we build for our clients.

Nick van der Falk · DND Systems
Niko Kozak · DND Systems
David Spirovski · DND Systems
20+
Combined years in operations and engineering
100%
Of our own back office runs on our own system
3
Countries of origin, one team in Cyprus
24h
Typical response time, worldwide
Our story

From doing the admin ourselves to engineering it away.

We did not come to this from a lab. We come from running companies: quotes that had to go out the same evening, invoices nobody had time to chase, documents living in five different inboxes. Growth never felt like progress, because every new client added another layer of administration.

So we started rebuilding our own operation. Not with another subscription, but with one system that knew how the business actually worked — and with AI agents doing the recurring work inside it. Accounting, quoting, document handling, follow-ups: reworked one domain at a time.

It worked. The company kept growing and the paperwork stopped growing with it. Everything we now build for clients was tested on ourselves first — that is the only reason we are comfortable putting it into someone else's business.

How we work

We reworked our own company with AI — not automated it blindly.

There is a real difference between automating a process and rethinking it with AI. Automation copies an old workflow, mistakes included. We take the process apart, decide what still makes sense, and only then build it — with an AI workforce doing the volume and a person holding the decision.

01

Accounting and bookkeeping

Documents are read, classified and prepared automatically. A human signs off. Month-end went from days of collecting to a review session.

02

Quotes and proposals

A quote is drafted from the real project data in minutes, in our own wording and pricing logic. The person responsible checks it and sends it.

03

Client communication

Enquiries are understood, sorted and prepared with context. Nothing is answered on autopilot when it matters — the reply is ours.

04

Reporting and control

Numbers are collected continuously instead of assembled once a quarter. Leadership sees the state of the business, not a spreadsheet exercise.

Our principle

Full automation produces confident mistakes.

Every system we build has a human in the loop where judgement, money or reputation is involved. AI does the volume — reading, drafting, sorting, preparing, monitoring. People decide. That single rule is why our systems stay in production instead of being switched off after three months.

  • AI prepares, a person approves anything that leaves the company.
  • Every automated step is logged and reversible.
  • Escalation paths are designed before go-live, not after the first incident.
Where we are

Why Cyprus.

We are originally from Germany, Poland and North Macedonia. We moved the company to Larnaca because Cyprus has quietly become one of Europe's centres of gravity for AI and software engineering: the talent density is real, the regulatory environment is EU-based and predictable, and the pace here pushed us to go faster than we would have anywhere else.

For clients this is simply practical. An EU legal entity, EU data protection, EU contracts — and a team in a timezone that reaches Europe, the Middle East, Africa and the Americas in the same working day.

Headquarters
Larnaca, Cyprus (EU)
Team origin
Germany · Poland · North Macedonia
Working languages
English, German, Spanish, French, Portuguese, Russian
Legal framework
EU company, GDPR, EU contract law
Reach

Local team, worldwide clients.

We work remotely with companies across Europe, the Gulf region and the Americas — from owner-led mid-sized firms to multi-site chains with hundreds of locations. Sector matters less than structure: wherever the same process repeats every day, the same engineering applies.

  • Multi-site retail and service chains with standardised operations
  • Owner-led mid-sized companies in trades, logistics and professional services
  • Advisory, tax and real-estate firms with heavy document workloads
The team

Three people, one accountable team.

No account managers, no handover to a junior team. The people you speak to are the people who design, build and run your system.

Nick van der Falk — Systems architecture · AI transformation · DND Systems

Nick van der Falk

Systems architecture · AI transformation

Defines the target picture before a line of code is written: how the business should run once daily administration no longer lands on the leadership team. From that, a clear plan emerges of which work the system takes over and where humans deliberately keep control.

Niko Kozak — Process discovery · Delivery management · DND Systems

Niko Kozak

Process discovery · Delivery management

Runs the discovery phase: which tasks occur daily, which workflows repeat, where time is lost today. He records those processes, documents them so anyone can follow them, and turns them into the delivery plan the engineering team works from.

David Spirovski — Engineering · Software · AI implementation · DND Systems

David Spirovski

Engineering · Software · AI implementation

Turns the plan into the client's own software. Processes are implemented, tested and refined until the system feels obvious to use. Then the AI agents are built on top of it and put into production, domain by domain.

Get in touch

Let's simply talk about what's possible.

Tell us in a few lines how your company runs today. You get an honest assessment: what can realistically be taken over by an AI workforce, what should stay with your people, and what a sensible first step looks like. No sales sequence, no obligation — we genuinely enjoy these conversations.

We reply within one business day, in English, Spanish, French, Portuguese or Russian.